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A bit of a problem - Printable Version

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A bit of a problem - Whendilin - 10-22-2009

My explorer is not booting up at log on and neither are my icons. I have tried typing explorer.exe into the command prompt and task manager but they don't want to work. I have also looked into the "shell" thing on my regedit thing. Do I need to reinstall it somehow? I wasn't aware of what happened because I wasn't the last one to use the computer. (Stupid siblings) Please help me.


Re: A bit of a problem - [fr31ns]Karrde - 10-23-2009

Try to boot the last known good configuration, try to boot into safemode and do a sys restore (they coulda buggered up something), failing that, a repair install of windows might get you what you need.  Never done one of those myself.  Hek?


Re: A bit of a problem - zaneyard - 10-23-2009

most windows problems are fixed easier by just reformatting and reinstalling
damn windows
sorry i can't help
seriously though, explorer problems are a bitch to fix sometimes.


Re: A bit of a problem - HeK - 10-23-2009

Which OS is this?

From experience; in 2K/XP, a failing explorer shell either points to a malicious program messing with your registry's winlogon shell entry, trying to place a program in the startup sequence or replacing the explorer.exe file all together. If not that, massive data corruption.


Things to try:

-Boot off of your OS install cd, and jump into the recovery console. Run a 'chkdsk /r' and watch for errors.
-Boot into safemode (with network) and see if you can launch FireFox or IE. With any luck you can connect to http://housecall.trendmicro.com/
-From safemode, run 'msconfig' and see if there are unusual programs launching at start, if unsure, just disable them all. Much easier to go back and turn them on one-by-one once you have a working OS.
-Also from safemode, launch regedit and check "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon", make sure your 'Shell' string is set to 'explorer.exe' and nothing else.
-Run the diagnostic disc from your HDD manufacturer.
-Backup and reinstall OS