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Connection Issues
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#1
12-11-2009, 09:33 AM

So, during this storm to end all storms this week, I anticipated losing cable/internet for a short period of time. True to form, my connection wasn’t there on Wednesday morning with 35-50 mph winds coming through. The day after, my connection was still showing limited connectivity (100% packet loss pinging google, yahoo, etc). I called my cable internet tech support, and I watched them power down and cycle my modem while I cycled my router and restarted my computer. They said it was 100% online and functional.

So now, they have me concerned that it’s actually my network card that is the issue. I just use my motherboard’s 1G connection port, and I have no idea why it would all of sudden crap out in the middle of a storm. I tried pinging 127.0.0.1 and still got 100% packet loss, which is most of the time indicative of network card issue. Any other input or tests I can run to be sure?

My hands are shaking from TF2 withdrawal, I have to Kritz something soon or I don’t know what will happen to me. Thoughts?
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#2
12-11-2009, 11:05 AM

Do you have any other way of testing connectivity?

I know the last two boards Ive bought have had 2 NICs with separate chipsets, or do you have a wireless card (built in or otherwise to test)


A second PC would also help in this regard if one connected but the other didn't


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#3
12-11-2009, 11:42 AM

(12-11-2009, 11:05 AM)Caffeine link Wrote: Do you have any other way of testing connectivity?

I know the last two boards Ive bought have had 2 NICs with separate chipsets, or do you have a wireless card (built in or otherwise to test)


A second PC would also help in this regard if one connected but the other didn't

One NIC, one chipset, no wireless card, no second PC. I do have a wireless connected to my Xbox, but my Xbox Live ran out in Novemember so I am not sure what I could test without buying another year.
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zaneyard
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#4
12-11-2009, 11:50 AM

(12-11-2009, 11:42 AM)Tricks link Wrote: [quote author=Caffeine link=topic=3963.msg126251#msg126251 date=1260547532]
Do you have any other way of testing connectivity?

I know the last two boards Ive bought have had 2 NICs with separate chipsets, or do you have a wireless card (built in or otherwise to test)


A second PC would also help in this regard if one connected but the other didn't

One NIC, one chipset, no wireless card, no second PC. I do have a wireless connected to my Xbox, but my Xbox Live ran out in Novemember so I am not sure what I could test without buying another year.
[/quote]
you can still run the xbox live connectivity test, it actually signs you out of live to perform it


(04-09-2013, 11:24 PM)Dr. Zaius link Wrote:well i'm not really understanding how it's faster internet. and like google just magically rolls outs this stuff and it's 100 times faster than my internet? why? that doesn't set off any alarms to anyone?

(11-07-2012, 11:15 PM)at0m link Wrote:I MAY OR MAY NOT HAVE OVERINDULGED ON RUM AND COKES AT OUTBACK STEAKHOUSE

THE BARTENDER WAS BRAGGING ABOUT BEING A LEFTY. I SAID I WAS A RIGHTY, BUT THAT I COULD UNDO A BRA WITH JUST MY LEFT HAND. ASKED HER IF THAT COUNTED AS BEING AMBIDEXTROUS. SHE SAID 'NOT REALLY'. tHEN HANDED ME ANOTHER DRINK.

I COUN THAT AS A WIN

CUBA LIBRE
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#5
12-11-2009, 11:54 AM

(12-11-2009, 11:50 AM)zaneyard link Wrote: [quote author=Tricks link=topic=3963.msg126258#msg126258 date=1260549749]
[quote author=Caffeine link=topic=3963.msg126251#msg126251 date=1260547532]
Do you have any other way of testing connectivity?

I know the last two boards Ive bought have had 2 NICs with separate chipsets, or do you have a wireless card (built in or otherwise to test)


A second PC would also help in this regard if one connected but the other didn't

One NIC, one chipset, no wireless card, no second PC. I do have a wireless connected to my Xbox, but my Xbox Live ran out in Novemember so I am not sure what I could test without buying another year.
[/quote]
you can still run the xbox live connectivity test, it actually signs you out of live to perform it
[/quote]

Cool, I'll give it a shot.
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#6
12-11-2009, 12:10 PM

(12-11-2009, 11:54 AM)Tricks link Wrote: [quote author=zaneyard link=topic=3963.msg126260#msg126260 date=1260550259]
[quote author=Tricks link=topic=3963.msg126258#msg126258 date=1260549749]
[quote author=Caffeine link=topic=3963.msg126251#msg126251 date=1260547532]
Do you have any other way of testing connectivity?

I know the last two boards Ive bought have had 2 NICs with separate chipsets, or do you have a wireless card (built in or otherwise to test)


A second PC would also help in this regard if one connected but the other didn't

One NIC, one chipset, no wireless card, no second PC. I do have a wireless connected to my Xbox, but my Xbox Live ran out in Novemember so I am not sure what I could test without buying another year.
[/quote]
you can still run the xbox live connectivity test, it actually signs you out of live to perform it
[/quote]

Cool, I'll give it a shot.
[/quote]

Even if you dropped Gold you can still connect to message people, and download XBLA games you bought. And the connectivity test....


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HeK
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#7
12-11-2009, 06:08 PM

Are you using a router?

From a command prompt (Start->Run->'cmd', [Enter],) try running 'ipconfig /all' and make sure you have a valid IP address set, hopefully by DHCP and with only one gateway. Free free to post the results if you can.

From the same command prompt try a 'tracert google.com'.

You may not receive a response from 127.0.0.1 if you are using the windows firewall, as the loopback address is a part of layer three of the TCP stack, while the firewall is a layer above it.
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#8
12-11-2009, 06:25 PM

(12-11-2009, 06:08 PM)HeK link Wrote: Are you using a router?

From a command prompt (Start->Run->'cmd', [Enter],) try running 'ipconfig /all' and make sure you have a valid IP address set, hopefully by DHCP and with only one gateway. Free free to post the results if you can.

From the same command prompt try a 'tracert google.com'.

You may not receive a response from 127.0.0.1 if you are using the windows firewall, as the loopback address is a part of layer three of the TCP stack, while the firewall is a layer above it.

I'll be home in 45 or so, I will try to type out the results from my blackberry.
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HeK
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#9
12-11-2009, 06:53 PM

or if you have a decent camera on your phone, take shots of your screen and upload em Tongue
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#10
12-11-2009, 07:46 PM

Xbox live says "your NAT type is moderate", but it says the connection works.

I put in the router CD, and it says the computer is unable to connect to the router (yes, it is plugged in).
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Mad Hatter
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#11
12-11-2009, 08:00 PM

(12-11-2009, 07:46 PM)Tricks link Wrote: Xbox live says "your NAT type is moderate", but it says the connection works.

I put in the router CD, and it says the computer is unable to connect to the router (yes, it is plugged in).

what kind of router do you have?

Every router will have a default IP you can sign into via a web browser


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#12
12-11-2009, 08:30 PM

I just downloaded a call of duty demo on my xbox, so it's my NIC for sure, right? Router seems to be working, or I couldn't use the xbox.
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#13
12-11-2009, 08:48 PM

Caff, it's a Belkin N1 Vision.
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#14
12-11-2009, 09:18 PM

(12-11-2009, 08:48 PM)Tricks link Wrote: Caff, it's a Belkin N1 Vision.

192.168.2.1


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#15
12-11-2009, 10:53 PM

Thank you so much for your help, back up and running!
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